Privacy notice

Last updated 30 October 2026

This notice explains what personal data Frank O'Dea Carpentry collects, why, who it is shared with, how long it is kept, and the rights you have under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who we are

Frank O'Dea Carpentry Kitchens & Bedrooms Ltd, Doonbeg, Co. Clare, Ireland, is the data controller for the personal data described here. For anything about your data, email info@frankodeacarpentry.ie.

2. What we collect, why, and on what legal basis

Enquiries and consultation requests

When you contact us through the forms on this site, the WhatsApp button, by phone or email, or by messaging us or filling in a lead form on Facebook, Instagram or WhatsApp, we collect your first and last name, phone number, email address, town or Eircode, the kind of project, your timeline, how you found us, and your message. We use these to reply to you, arrange your consultation, and prepare your design and quote. Legal basis: the steps you ask us to take before a contract, and our legitimate interest in running the business and answering the people who contact us.

Clients

If you go ahead with a project we also hold your site address, measurements, drawings, design choices, quotes, contracts, invoices and payment records. Legal basis: performing our contract with you, and our legal obligation to keep accounting and tax records.

Job applications

If you apply to work with us through this site we collect your name, phone number, email address, town or Eircode, your experience and your CV. We use these only to consider your application. Legal basis: the steps you ask us to take before an employment contract, and our legitimate interest in recruiting.

Website analytics

With your consent we use Google Analytics, provided by Google, to count visits and see which pages are read. It sets two cookies and that visit data goes to Google. Decline and nothing is set. Legal basis: your consent, which you can withdraw at any time (see section 5).

Messages from us

Messages you receive from us by email, text or WhatsApp are about your enquiry, consultation or project. We do not send marketing newsletters, and we never sell your details or share them for other companies' marketing.

3. Who we share your data with

We share your details only with the providers and people needed to answer you and deliver your project:

• GoHighLevel (also called LeadConnector), the customer-management system we use to store enquiries, reply to you and arrange your consultation. GoHighLevel is based in the United States, so your enquiry is held there.
• Our own business system, built and maintained for us by ClickRebels Ltd (Ireland) and hosted on Vercel and Supabase, which records enquiries, consultations and project stages.
• Google Workspace (email, calendar and Drive) for our correspondence, appointments, design files and documents.
• Meta Platforms (Facebook, Instagram and WhatsApp) when you contact us or respond to our ads there. Meta's handling of your own account is covered by Meta's privacy policy.
• An e-signature service when you sign a contract with us.
• Suppliers and fitters who need details such as your site address and measurements to make, deliver and install your kitchen.
• Our accountants and professional advisers, and public authorities where the law requires it.

Each provider acts under a data-processing agreement and may use your data only to provide its service to us.

4. Transfers outside the European Economic Area

GoHighLevel, Google and Meta may process your data in the United States. These transfers are covered by the EU-US Data Privacy Framework where the provider is certified under it, and otherwise by the European Commission's standard contractual clauses in the provider's data-processing terms.

5. Cookies and stored choices

No advertising or marketing trackers are set by this site. To change your choice, clear this site's data in your browser and the notice will ask again.

6. How long we keep your data

• Enquiries that do not go ahead: up to two years after our last contact, or sooner on request.
• Client project records, contracts and invoices: six years after the project ends, as Irish tax and company law requires.
• Job applications: twelve months after the application, unless you join the team.
• Analytics cookies: two years, as above.

7. Your rights

You have the right to ask us for a copy of your personal data, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw any consent you have given. Email info@frankodeacarpentry.ie and we respond within one month. You also have the right to complain to the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, www.dataprotection.ie.

8. Removing your details

To have your details deleted, email info@frankodeacarpentry.ie from the email address or phone number you contacted us with and ask for deletion. We remove your enquiry details, your messages, any lead-form details and any job application within 30 days and confirm by reply. Records we must keep by law, such as invoices for a completed project, are kept for the period in section 6 and then deleted.

9. How we protect your data

Your data is held in the systems listed in section 3, each protected by the provider's own security measures, and this site is served over HTTPS. Access is limited to Frank and the members of the team who need it to look after your enquiry or project.

10. Other things you should know

This site and our services are for adults; we do not knowingly collect data from anyone under 18. We make no decisions about you by automated means. If this notice changes, the new version is published here with its date.